At par888, the legal framework governing your account — from how we handle your data to what applies when you use JazzCash, Raast or Bank Transfer — is laid out here plainly, without hidden clauses. Access and eligibility depend on local law and are available where local law permits in Pakistan and other eligible regions.
Account Holder Rights
Data Handling Policy
Jurisdiction-Dependent Access
Pakistan-Eligible Regions
POLICY POSTURE
How This Policy Works for You
This policy sets out the relationship between you and par888 when you access the platform, create an account, or use any feature — including wallet transactions made through JazzCash, Raast, or Bank Transfer. The terms described here are governed by the legal framework of eligible jurisdictions. Where local law determines whether a feature or service is accessible to you, that determination is reflected in what you see after login — your account dashboard will show which options are active for your region. We do not apply a single blanket set of rules across all geographies; instead, the version of this policy that applies to you is the one consistent with the laws of your eligible region. Any conflict between a general statement in this policy and an applicable local legal requirement is resolved in favour of the local requirement. If you are accessing from Pakistan and your account is verified, the payment context chips below indicate which rails fall within scope of this policy. We update this policy when regulations or our platform operations require it; the current version is always shown in your account settings under the Legal section.
JazzCash
In scope for account wallet transactions in eligible Pakistan regions
Raast
Covered under direct bank-linked transfer provisions of this policy
Bank Transfer
Standard bank payment rails apply as outlined in your account payment section
POLICY SCOPE
What Falls Inside and Outside This Policy
Not every aspect of your interaction with par888 falls under this single policy document. Understanding the boundaries helps you know where to look when a question arises about your account, a transaction, or content you see on the platform.
Account Access
Registration, login, identity verification and session management are fully within scope. Any question about your account status, login credentials or access restrictions is addressed under this policy and through our support channels.
Transactions
Deposits and withdrawals processed through JazzCash, Raast and Bank Transfer fall within scope of this policy for eligible Pakistan regions. The specific limits and verification steps shown in your account at the time of transaction also apply.
Site Content
The game titles, sporting categories, odds displays and promotional material published on par888 are within scope as platform content. Availability of specific content may vary by region in line with local law.
Third-Party Services
External services — including mobile network operators, bank processing networks and device-level apps — operate under their own terms. par888 is not responsible for the policies or availability of third-party services linked to your account.
YOUR ACCOUNT RIGHTS
Practical Steps Available to You Under This Policy
This policy gives you concrete actions, not just passive protections. You have the right to review any record we hold against your account — transaction history, login activity and account changes are all visible in your account dashboard after login. If any detail looks incorrect, you can raise a correction request directly. We do not require you to contact a third party to fix your own account data. A question about how we use information linked to your wallet — whether that wallet is JazzCash, Raast or a linked bank account — can be submitted through the support routes described in the section below. For requests that require us to act on your account — updating contact details, reviewing stored records or closing your account — the path starts in account settings, and support is available if you need assistance completing any step there.
Review Your Records
Log in and open account settings to view transaction history, login activity and stored profile details. Every entry is date-stamped and filterable.
Correct Account Details
Raise a correction through the account settings edit fields, or contact support if a field is locked pending verification. We action confirmed correction requests on receipt.
Raise a Policy Question
Send your question through the live chat or email route in the support section below. Reference your account number so we can pull the specific record your question relates to.
Request a Change
Account-level changes — including communication preferences and linked payment methods — are handled from within account settings or via the support team for items that need manual review.
POLICY CONTACT
How to Reach Us About This Policy
For any legal, policy or account-rights question, three contact routes are open. The live chat option in your account gives the fastest path to a response. For formal written requests — including those related to data held against your account — email gives you a written record of both your request and our reply. All policy-related support is handled by the same team responsible for account-level queries.
Live Chat
Open the chat widget from your account dashboard. Available for account holders during platform operating hours.
Email Support
Send formal requests or policy questions to our support email. You will receive a written acknowledgement and response.
Account Help Section
The Help section inside your account lists policy FAQs, account-rights steps and the escalation path for unresolved queries.
HOW WE HANDLE THIS
Data, Cookies, Security and Retention Practices
par888 keeps your account data only as long as it is needed to operate your account and meet applicable legal obligations. When an account is closed, we follow the retention period required by the relevant jurisdiction before removing records. Cookies on the platform are used for session management and to remember your account preferences — not to sell your data to third parties. Account security measures include standard session controls visible in your account settings, where you can review active sessions and end any you do not recognise. To request changes to how your data is held or to ask who to contact for a formal data query, use the email support route above.
Data Retention
Account records are kept for the period required by applicable law in your eligible region. After account closure, records are held only for the legally required retention window.
Cookie Use
Cookies manage your login session and platform preferences. No account data or payment details are shared with third-party advertising networks through our cookie implementation.
Account Security
Session controls, login activity logs and active-session management are available inside account settings. Review and end sessions you do not recognise from that page directly.
Data Request Contact
To ask who holds your data, request a copy, or flag a concern about how your information is handled, use the email support route. We confirm receipt and provide a named point of contact.
POLICY QUESTIONS
Common Questions About This Policy
Below are the questions we hear most often about account rights, data handling and how this legal policy applies in Pakistan.
Does this legal policy apply to my account if I am accessing from Pakistan?
Access and eligibility depend on local law and are available where local law permits. If your account is active and verified for Pakistan, this policy applies to your account access, wallet transactions through JazzCash, Raast or Bank Transfer, and the content you see on the platform.
How do I find out what data par888 holds against my account?
Log in and open account settings to see your stored profile, transaction history and login activity. For a formal data summary or a specific query about records we hold, send a request through the email support route and we will respond with details of what is held and how it is used.
Can I ask par888 to correct information on my account?
Yes. Editable fields are available directly in account settings. If a field is locked — typically during an active verification step — contact support with your account number and the specific detail to be corrected. We action confirmed requests on receipt.
What happens to my data if I close my account?
After account closure, par888 retains records only for the period required by applicable law in your eligible region. Once that retention window has passed, your account data is removed. You can ask about the applicable retention period through the email support route.
Are the legal terms different for payments made through JazzCash or Raast compared to Bank Transfer?
The par888 policy applies consistently across all three payment rails for eligible account holders. Each method also operates under the terms of the respective payment network. The scope section above outlines exactly what is covered under this policy and what falls under third-party terms.
How do I raise a formal complaint about a policy matter?
Use the email support route for formal policy complaints. Include your account number and a clear description of the issue. You will receive a written acknowledgement. If the initial response does not resolve your concern, ask in that email thread for the escalation path relevant to your region.